We suspect that you don’t have Cato’s Digital Certificate installed, which can cause many issues.
Please browse to: https://myvpn.catonetworks.com/certificates and follow the instructions. If the issue persists, we are always here.
GOT IT

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Tell us what’s the problem



Mandatory Field Enter a valid IP, List of IPs seperated by a comma or FQDN without the port number or protocol Maximum of 10 IPs are allowed
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Show us how it happened

Record the problem and send us.
For example, try to reach a website or a server you should be able to access but cannot.
Start Record Start Record Recording
1
Record
Start Record Start Record Recording Recording
2
Stop
Send Send Recording
3
Send
{{recordState}}... reached maximum elapsed time limit reached maximum capture data limit
Elapsed time: {{activeSession.duration}} sec (max {{activeSession.MAX_RECORDING_TIME_IN_SEC}} sec), captured data {{activeSession.sizeInMb}} MB (max {{activeSession.MAX_RECORDING_SIZE_IN_MB}} MB)

Sorry but no flows were captured

You are running SSS in remote mode and some of the metrics and data will not be available. To learn more about the modes click here
{{error}} Please contact our Support Team directly
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CONTACT SUPPORT

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Office User?

Please make sure you are connected to the correct WiFi or LAN. If you’re unsure, contact your network administrator.